Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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National Health Plan opens way for reform

14 August 2019 — Media release
The National Health Plan announced by Health Minister Greg Hunt today is an encouraging step forward particularly in mental health and preventive health, the Consumers Health Forum says. The longterm plan includes a fresh focus on children’s mental health with a new strategy specifically for...

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

 

Join Australia's Health Panel

Australia's Health Panel is a new CHF initiative that helps your voice be heard on the national stage, through timely and high quality surveys.

Learn more Join the Panel

 
A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
 
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
 
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

What we are doing

The latest news, blogs and publications from CHF

12 September 2019 — Blog

Improved medicine information for consumers

When Sally*, a young mother, was prescribed antibiotics for an illness, she began taking them straightaway according to her doctor’s instructions. She had never taken these medicines before, and when she started experiencing a persistent headache and nausea soon afterwards, she wondered if it had...
6 September 2019 — Blog

Social prescribing - a new way to think about health care

When an elderly lady visits her GP for a routine check-up, the GP notices that she’s been reading a novel while she was in the waiting room. As they talk about her health conditions, as well as her day-to-day life, her GP suggests that she join a newly established book club at her local library...
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Featured stories

Australia's health system as told by consumers

Upcoming Events

11 October 2019 — Melbourne

5th International Tracheostomy Symposium - Safer Tracheostomy Care Everywhere

The International Tracheostomy Symposium (ITS) is increasingly recognised as the premier event for tracheostomy specialists, doctors, nurses, allied health professionals, patients and families to grow and learn together. It is hosted by: Austin Health: Tracheostomy Review and Management Service (...
5 December 2019

Preventing Overdiagnosis 2019

Join scientists, clinicians, policy makers and consumer advocates at the 2019 Preventing Overdiagnosis conference . The December conference in Sydney, Australia will include a number of lively plenary debates about controversial and timely issues, involving high-profile players from across the...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au