Putting consumers in control of their own health & care.

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CHF is Australia’s leading advocate on consumer health care issues.

We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Vision and Mission

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Help shape Australia's healthcare for the better — become a member today and be a highly valued partner in the effort to make the consumer perspective a priority for decision makers.

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Member benefits

  • Alerts to free supporter network events
  • Free webinars, downloadable tools and resources
  • healthUPdate — CHF's exclusive members' monthly e-newsletter
  • Alerts to Consumer Representative Vacancies
  • Latest CHF Consultations
  • Access to CHF position statements, the annual budget submission, policy submissions, information papers and project reports

Join Australia's Health Panel

Australia's Health Panel is a new CHF initiative that helps your voice be heard on the national stage, through timely and high quality surveys.

Learn more Join the Panel See Results 

Consumers as leaders in health care


A voice for health consumers
Making sure consumers are part of the health conversation as effective advocates and leaders.
Improving the quality of health services
Working with health and social support systems to implement consumer-centred reforms that make the right kind of difference.
Influencing policy
Advocating consumer-centred health care to governments, health and social support systems.

The CHF Australian and New Zealand Consumer Experience and Leadership in Healthcare Summit will be held on 2-3 September 2020 at the International Convention Centre in Sydney.

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What we are doing

The latest news, blogs and publications from CHF

Photo of a woman
Health consumers everywhere have lost a true champion with the passing of Diana Aspinall, at age 80. A leading figure in the development of the health consumer movement in the Blue Mountains of NSW, Diana set a wonderful example over 45 years of the way consumer advocates can make a lasting...
As so many Australians who have needed mental health care know, the ideal of universal access to the services they need is a fiction. The Productivity Commission’s draft report on mental health points to “a once in a generation opportunity to reform our mental health system”, the Consumers Health...

Have a health story to tell?

Patient Opinion is an independent site about your experiences of Australian health services, good or bad. They pass your stories to the right people to make a difference.

Go to patientopinion.org.au