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Consumers Health Forum of Australia (CHF)

CHF is the peak organisation providing leadership in representing the interests of Australian healthcare consumers. We work to achieve safe, good quality, timely healthcare for all Australians, supported by the best health information and systems the country can afford.

Latest news

Who Owns Consumers' Health Data

1 September 2015 - 

Presentation of Leanne Wells, CEO, Consumers Health Forum of Australia, at the Health Care & Social Media Summit 2015 Plenary Session, "Who owns your Big Data?"

Preventive health should not be a life or debt issue

27 August 2015 - 

The Consumers Health Forum welcomes the National Reform Summit’s recognition of the potential of preventative health care to contribute to economic and social growth. “We would argue that Australia needs to invest in preventive health measures right now if we want to curb modern diseases and make the most of our human resources,” the Chief Executive Officer of the Consumers Health Forum, Leanne Wells, said.

Health literacy and consumer-centred care: at the brink of change?

18 August 2015 - 

We are at a point of flux in health policy decision-making where we need fresh thinking to tackle the paradox of these times: contemporary health care’s enormous potential to preserve and extend life at a time of avoidable disparity in health outcomes, CHF CEO Leanne Wells, said in the Ian Webster Oration to UNSW’s Centre for Primary Health Care and Equity.

CHF survey shows support for expanded pharmacist role

2 August 2015 - 

In a finding that vindicates moves towards more integrated, community-based health care, the CHF online survey revealed that nearly three quarters of respondents supported pharmacists providing expanded services, either co-located with doctors or at local pharmacies, while fewer than a quarter of respondents opposed such a move.
The Chief Executive Officer of CHF, Leanne Wells, said the survey showed that most people wanted to see their pharmacists have a greater role in performing basic support services such as immunisations and blood pressure checks and working with GPs to help chronically ill patients better manage their medication.
“The major implication of these results is that defenders of traditional “silos” of medicine need to rethink the traditional roles for GPs and pharmacists,” Ms Wells said.

Health needs diagnosis before prescribing GST

21 July 2015 - 

Talk of expanding the GST to meet rising health costs is like prescribing the medicine before completing the diagnosis, the Consumers Health Forum says.

“Tax is only part of the national debate we should be having about health,” says CHF Chief Executive Officer, Leanne Wells.

“There’s no doubt we must fix the widening funding gap in health. What’s more compelling is the case for health reform itself and the role this can play in stemming costs.  Talk of expanding the GST to meet rising health costs is like prescribing the medicine before completing the diagnosis, the Consumers Health Forum says.“

Time for end to secret hospital-health fund business

30 August 2015 - 

The Consumers Health Forum welcomes the agreement between Medibank Private and Calvary Hospitals group as it will end weeks of worry for the thousands of patients who faced the prospect of having to pay hundreds of dollars extra if they had private care at Calvary hospitals.

Hospital - health fund dispute highlights need to put patients first

25 August 2015 - 

The Consumers Health Forum agrees with Health Minister Sussan Ley that patients should not be used as ransom in a Game of Thrones as is the risk now arising from the dispute between Calvary Hospitals and Medibank Private over non-payment for patient care resulting from avoidable adverse events.

Consumers to hear about health reforms

4 August 2015 - 


The Federal Government’s review of primary care services for people with chronic and complex conditions holds out the promise of much-needed reform.

Can PHNs reflect consumer priorities?

24 July 2015 - 

The new primary health networks will fail a central requirement of a contemporary health organisation if they do not respond to consumer needs.  CHF CEO, Leanne Wells, had that message in a speech prepared for a conference of the National Primary and Community Health Network Australian and Institute for Primary Care and Ageing at Latrobe University on 24 July 2015.

Shaping the Future of Australia's Primary Health System

13 July 2015 - 

On 19 August 2015, CHF will host a Members and Staekholders Forum: "Consumer-led Ideas for Better Primary Health Care." For information and to RSVP, please contact Kerry Hollis on [email protected] by cob Friday, 31 July 2015.