CHF offers its employees a welcoming workplace where our small team is committed to helping Australian health consumers have their voices heard and contribute to meaningful healthcare policy and program reform and implementation.
We are Australia’s national peak body for health consumers, and you can find out more About CHF.
Employees have access to a range of benefits including:
Generous salary packaging arrangements
Above award salary and leave entitlements
Sharing their working time between our office and home
Professional development opportunities and
Access to Employee Assistance Program
Come join our friendly, inclusive team where no two days are the same, and where we work collaboratively across projects and functions to achieve our goals.
We operate out of offices in both Melbourne and Canberra, see our Contact Us page to find out more.
Vacant Positions:
Manager, Communications - Canberra / Melbourne
The Manager, Communications reports to the Director, Advocacy and Engagement. This role can be based in either Melbourne or Canberra, with hybrid working arrangements available. The role may involve some occasional interstate travel.
You will lead the development of strategic communication initiatives that amplify CHF’s reputation, deepens engagement with members and stakeholders, and support advocacy objectives.
The role focuses on strategic storytelling, brand positioning, communications and marketing, campaign design, internal communications, and the continuous improvement of CHF’s digital and traditional channels.
Deadline to apply is Friday 23 May 2025 at 5:00pm AEST.
Manager, Consumer Engagement - Canberra / Melbourne
The Manager, Consumer Engagement reports to the Director, Advocacy and Engagement. This role can be based in either Melbourne or Canberra, with hybrid working arrangements available. The role may involve some occasional interstate travel.
You will lead the implementation of our consumer engagement strategy, including the development of mentoring and education programs to build consumer capacity. You will drive initiatives such as our Consumer Assembly and build CHF’s value proposition for individual and organisational members.
You will also be responsible for leading engagement activities such as webinars and roundtables, managing a small team, ensuring contract deliverables are met, and building strong, trusted relationships with stakeholders across government, health, research and consumer sectors.
Deadline to apply is Friday 23 May 2025 at 5:00pm AEST.
Consumer Engagement Officer - Canberra / Melbourne
The Consumer Engagement Officer reports to the Manager, Consumer Engagement. This role can be based in either Melbourne or Canberra, with hybrid working arrangements available. The role may involve some occasional interstate travel.
CHF aims to continue to grow, retain and develop its health consumer base. As the first point of contact, and with a strong customer service focus supporting consumers, you will support all consumer engagement activities including meetings and events, reimbursements, event calendar management and travel logistics. With guidance, this will include support with developing and maintaining systems, processes, guides and resources for the team including use of a CRM and Office 365.
Deadline to apply is Friday 23 May 2025 at 5:00pm AEST.
Research Manager - Canberra / Melbourne
The Research Manager reports to the Director, Policy and Research. This role can be based in either Melbourne or Canberra, with hybrid working arrangements available. The role may involve some occasional interstate travel.
You will:
Oversee research activities that inform evidence-based policy
Manage our National Consumer Sentiment Survey and our online community Australia’s Health Panel
Provide high level advice to CHF on policy activities that supports health system reform
Engage and communicate with consumers
Develop and maintain effective working relationships with key stakeholders
Manage a small team
Deadline to apply is Friday 23 May 2025 at 5:00pm AEST.
How to apply
Applications are to be sent to Tony James, Director, People and Culture t.james@chf.org.au using the job title subject line by no later than close of business date as specified in the job advertisement.
