CHF Fact Sheets

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Title:pdf document icon Can you explain my doctor's bill?
Author:Consumers Health Forum of Australia
Source:CHF, 1 February 2007, 1p
Abstract:This fact sheet is provided as a public resource page on the website and as PDF file to download. It explains the schedule of fees set by the Commonwealth Government for the payment of Medicare Benefits, the importance of asking about a doctor's fee before treatment, bulk billing, and hospital fees.
 
Title:pdf document icon Charter of Health Consumer Rights
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2008, 1p
Abstract:Consumer organisations worldwide use the eight consumer rights to lobby on behalf of consumers and validate the views of consumers.
 
Title:pdf document icon CHF Policy Development Framework
Author:Consumers Health Forum of Australia
Source:CHF, 25 February 2010, 4p
Abstract:At its February 2010 meeting, CHF’s Governing Committee endorsed a new Policy Development Framework for the organisation. This framework is designed to show the processes involved in development of CHF policy, to ensure the credibility of CHF and our policy positions in the health policy arena.
 
Title:pdf document icon Confidentiality guidelines
Author:Consumers Health Forum of Australia
Source:CHF, 9 March 2012, 3p
Abstract:Fact Sheet Information for consumer representatives Confidentiality guidelines
 
Title:pdf document icon Consumer Guide to Clinical Trials
Author:Consumers Health Forum of Australia
Source:CHF, 27 November 2012, 4p
Abstract:In partnership with the Department of Innovation, Industry, Science and Research, CHF has developed a consumer factsheet on the clinical trials process and consumer participation in trials.
Project:Consumer Guide to Clinical Trials
 
Title:pdf document icon Consumer Guide to Clinical Trials
Author:Consumers Health Forum of Australia
Source:CHF, 27 November 2012, 4p
Abstract:PRINTER FRIENDLY VERSION In partnership with the Department of Innovation, Industry, Science and Research, CHF has developed a consumer factsheet on the clinical trials process and consumer participation in trials.
Project:Consumer Guide to Clinical Trials
 
Title:pdf document icon Diagnostic Imaging and Informed Consent Resource
Author:Consumers Health Forum of Australia
Source:CHF, 10 January 2014, 6p
Abstract:The key objective of the DI & IC project was to develop a Diagnostic Imaging and Informed Consent Resource that will provide key information to consumers prior to the point of testing, and assist them to gather the information that they need to make informed decisions. This resource supplements, but does not replicate, the information available through InsideRadiology and other existing resources.
Project:Diagnostic Imaging and Informed Consent
 
Title:pdf document icon E-health terms - making them work for consumers
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2006, 4p
Abstract:The glossary of e-health terms for consumers was developed from the 2006 CHF E-health National Information Workshop. Workshop participants examined commonly used e-health terms and jargon, proposing definitions and alternative terms to make them more accessible for consumers. The CHF E-health Project Reference Group and a health informatics expert gave further input to the glossary.
 
Title:pdf document icon Factsheet: Changes to Prostheses Benefit Setting Arrangements
Author:Consumers Health Forum of Australia
Source:CHF, 3 March 2011, 6p
Abstract:This fact sheet outlines changes to the arrangements for setting benefits for prostheses following the Review of Health Technology Assessment in Australia (HTA Review).
Project:Private Health Insurance Policy Project 2010-11
 
Title:pdf document icon Frequently asked questions about Medicare, the Medicare Benefits Schedule and the Medicare Benefits Schedule listing process
Author:Consumers Health Forum of Australia
Source:CHF, 13 August 2013, 5p
Abstract:This factsheet provides an overview of the Medicare Benefits Schedule (MBS). It addresses key questions raised by consumers regarding Medicare and the MBS listing process.
Project:The Medical Benefits Policy Project 2012 – 13
 
Title:pdf document icon Generic medicines
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon Get to know your medicines fact sheets
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 14p
Abstract:This PDF file brings together seven fact sheets developed as part of the Community Quality Use of Medicines Program: What is a medicine; Using the Internet to find reliable health information; Remembering your medicines; Talking with your doctor or pharmacist; Generic medicines; New medicines ? are they always better; and Read the label - It?s important.
Project:Community Quality Use of Medicines (QUM) Project 2005-07
 
Title:pdf document icon Guide to writing a curriculum vitae
Author:Consumers Health Forum of Australia
Source:CHF, 1 February 2006, 2p
Abstract:This fact sheet provides information about what to consider when putting a CV together, how CHF will use your CV, and how it may be used if you are nominated to a committee.
Project:Consumer Representatives Recruitment, Training and Support Project 2005-07
 
Title:pdf document icon Guidelines for consumer representatives on conference organising committees
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2006, 3p
Abstract:Resource for consumer representatives
Project:Consumer Representatives Recruitment, Training and Support Project 2005-07
 
Title:pdf document icon How can consumers participate in the MBS listing process?
Author:Consumers Health Forum of Australia
Source:CHF, 3 June 2013, 2p
Abstract:This factsheet provides an overview about how consumers can participate in the Medicare Benefits Schedule (MBS) listing process. The MBS listing process is the process for adding an item or amending an existing item, on the MBS.
Project:The Medical Benefits Policy Project 2012 – 13
 
Title:pdf document icon How can I prepare for a visit to my health care professional?
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2008, 1p
Abstract:This contains points to consider when visiting a health care professional including being clear about your visit and your doctor?s advice, writing down questions, seeking more information and finding support groups.
 
Title:pdf document icon How do I make a complaint?
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2008, 3p
Abstract:There is now in each state and territory a body that is responsible for dealing with complaints from people who believe they have not received good health care. In addition, many individual health services have established processes for hearing and dealing with complaints within their organisation.
 
Title:pdf document icon How to assess diagnosis and self-help websites
Author:Consumers Health Forum of Australia
Source:CHF, 1 April 2008, 2p
Abstract:This information sheet, which lists criteria to assess diagnosis and self-help websites on the internet, was developed as part of the 'E-health for consumers' project.
Project:E-health for Consumers Project 2006-08
 
Title:pdf document icon How to assess electronic health records, care plans and messaging systems
Author:Consumers Health Forum of Australia
Source:CHF, 1 April 2008, 2p
Abstract:This information sheet, which lists criteria to assess electronic health records on the internet or used by health professionals, was developed as part of the 'E-health for consumers' project.
Project:E-health for Consumers Project 2006-08
 
Title:pdf document icon How to assess health information websites
Author:Consumers Health Forum of Australia
Source:CHF, 1 April 2008, 2p
Abstract:This information, which lists criteria to assess health information websites on the internet, was developed as part of the 'E-health for consumers' project.
Project:E-health for Consumers Project 2006-08
 
Title:pdf document icon How to report a problem with a medicine or medical device to the Therapeutic Goods Administration
Author:Consumers Health Forum of Australia
Source:CHF, 7 December 2010, 1p
Abstract:Advice from the Therapeutic Goods Administration on how and when to report an adverse event related to medicines and medical devices.
 
Title:pdf document icon How to respond to a consultation Decision Analytic Protocol
Author:Consumers Health Forum of Australia
Source:CHF, 3 June 2013, 4p
Abstract:This factsheet helps consumers and consumer organisations participate in the Medicare Benefits Schedule (MBS) listing process by responding to a consultation Decision Analytic Protocol (DAP).
Project:The Medical Benefits Policy Project 2012 – 13
 
Title:pdf document icon Know the active ingredient
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 October 2008, 2p
Abstract:Knowing the active ingredient in your medicine will help you avoid confusing your medicines. The active ingredient name identifies the chemical in the medicine that makes it work.
Project:Community Quality Use of Medicines Project 2008-09
 
Title:external http link icon Local Hospital Network Boundaries
Author:Australian Government
Source:your.health, 2 August 2011, 1p
Abstract:The boundaries for Local Hospital Networks(LHN) have been agreed through a process of community and government consultation.This link provides information on the LHN boundaries in each state.
Project:Our Health, Our Community Project
 
Title:pdf document icon Medicare Locals stakeholder update
Author:Australian General Practice Network
Source:Australian General Practice Network, 7 September 2011, 2p
Abstract:CHF attended a Medicare Local Stakeholder Forum conducted by the Australian General Practice Network. This letter provides an update on the implementation of Medicare Locals and the outcomes of the Stakeholder Forum.
Project:Our Health, Our Community Project
 
Title:pdf document icon National Health Reform - a snapshot
Author:Consumers Health Forum of Australia
Source:CHF, 10 November 2011, 2p
Abstract:Summary of Local Hospital Network and Medicare Local health reforms drawn from the Australian Government Department of Health and Ageing - National Health Reform,Progress and Delivery,September 2011
Project:Our Health, Our Community Project
 
Title:external http link icon National Health Reform Briefings
Author:Australian Government
Source:yourHealth.gov.au, 22 September 2011, 1p
Abstract:Briefings on National Health Reform were held in capital cities and selected regional locations across Australia between 29 August and 13 September 2011. CHF attended the briefing in Canberra on 1 September. This link includes questions taken on notice at these briefings.
Project:Our Health, Our Community Project
 
Title:pdf document icon New medicines - are they always better?
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon Read the label. It's important
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon Remembering your medicines
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon Strengthening meeting skills for teleconferences
Author:Consumers Health Forum of Australia
Source:CHF, 1 February 2006, 3p
Abstract:This fact sheet describes the basic types of teleconferences, when they work best and their disadvantages, how to be a good participant and a good Chair in a teleconference, and some strategies to help with effective teleconferencing.
Project:Consumer Representatives Recruitment, Training and Support Project 2005-07
 
Title:pdf document icon Talking with your doctor or pharmacist
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon Understanding Quality Use of Medicines
Author:Consumers Health Forum of Australia
Source:CHF, 1 July 2013, 6p
Abstract:This resource has been designed for consumer representatives and consumers more broadly to help them better understand Quality Use of Medicines (QUM). Medicines can play an important role in a consumer’s health and are a significant part of Australia’s healthcare spending. It is important for anyone who uses or prescribes medicines, or who supports others to use medicines, to have an understanding of QUM and the barriers that some people face in relation to medicines use. This resource introduces QUM and provides links to relevant websites and documents for those seeking more information.
Project:Community Quality Use of Medicines and Medical Tests (CQUM/T) Project 2012-13
 
Title:pdf document icon Using the internet to find reliable health information
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
Project:E-health for Consumers Project 2006-08
 
Title:pdf document icon What is a medicine?
Author:Consumers Health Forum of Australia and National Prescribing Service
Source:CHF, 1 July 2007, 2p
Abstract:Fact sheets developed by CHF and the National Prescribing Service as part of the Community Quality Use of Medicines Program.
 
Title:pdf document icon What is the MBS?
Author:Consumers Health Forum of Australia
Source:CHF, 28 July 2010, 2p
Abstract:The benefits you receive from Medicare are based on a Schedule of fees for medical services set by the Australian Government.
Project:The Medicare Benefits Schedule (MBS) Quality Framework Project
 
Title:pdf document icon What should I be aware of before consenting to medical treatment?
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2008, 1p
Abstract:As a consumer, you have the right to be informed about your treatment so that you have the information necessary to make a decision. This includes information on the benefits, the risks, and the costs.
 
Title:pdf document icon What should I consider when taking out private health insurance?
Author:Consumers Health Forum of Australia
Source:CHF, 1 August 2008, 1p
Abstract:Important aspects to consider include the waiting period before making a claim, the premium, any gap in payment between treatment fees and rebate and if there are preferred providers.
 
Title:pdf document icon Working Together - Guide and Manual
Author:Consumers Health Forum of Australia
Source:CHF, 28 November 2008, 15p
Abstract:A guide to relationships between health consumer organisations and pharmaceutical companies.