What is the #withconsumers tick?

It is a logo designating that CHF believes your organisation is including and working with consumers in a good practice, authentic way.

It is based on the “Patients Included” campaign, started by Lucien Engelen, director of the Reshape and Innovation Center at Radboud University Nijmegan in the Netherlands.

Why get the tick?

The #withconsumers tick is a way to demonstrate your organisation’s commitment to integrating the experience and insight of consumers into your activities.

It is known that involving consumers at the organisational, governance and policy levels ensures that issues that are important to consumers are identified and prioritised, adds legitimacy to decision-making and improves health and policy outcomes as well as relationships with consumers.

Events or publications with the #withconsumers tick will be featured on our website, and some will be profiled in our communications to other members and stakeholders, such as our 8,500 follower Twitter account, 800 follower Facebook account or 3,500 strong Consumers Shaping Health newsletter.

Who is eligible?

The #withconsumers tick is available, on application, for single use in association with national and international conferences, major events and flagship publications by organisations or individuals with an interest in health consumer affairs. Applicants need to demonstrate that they put consumers in healthcare first in their activities, such as their governance arrangements, projects, events and publications.

Requirements include:

  • Governance: actively including health consumers in governance and decision making such as on boards, committees, secretariats, action groups or councils
  • Projects: actively involving consumers in the design of the project
  • Events: actively involving consumers in the design and planning of events including selection of themes, topics and speakers, and as speakers or panellists themselves
  • Publications: involving consumers as authors and bloggers
  • Resources: allocating funding to support the involvement of health consumers in governance, projects and other initiatives such as cover of travel, accommodation, committee sitting fees and speaker fees.

Where and how the tick can be used

At national or international events, conferences, publications or reports.

The logo where possible must link back to the #withconsumers page on our website: https://chf.org.au/chf-withconsumers-tick.

Can use of the tick be lost?

CHF requires the use of the tick to be respected and taken up in good faith. If we no longer believe you are meeting the standards of eligibility, we will remove your right to display the logo. CHF has a trademark application pending to protect the use of the tick.

What is the cost?

This service is free to CHF members, however you will need to apply for each event or publication. For more information on CHF membership is available on our membership information page.  

CHF charges non-members an up-front processing fee of $250 plus GST per application. Payment must be made by credit card on the application form. This fee is not refundable, regardless of the outcome of your application.

How do I apply?

You can apply using the form on our website. Allow 4-6 weeks for each application.

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