We have long been concerned about the rising out of pocket costs impacting consumers’ access to quality health care. Beginning in January 2014, we ran a survey to collect consumers’ experiences with out of pocket costs. This survey received over 500 responses, and the stories consumers told were...
Presentation by Leanne Wells, CEO, CHF, at the International Primary Health Care Reform Conference, Brisbane, March 14-16 2016.
This information is for people who want to find out more about why they have been asked
to have a diagnostic test and what it could involve – so that they can make an informed
choice about it.
CHF welcomes the review into the Personally Controlled Electronic Health Records (PCEHR) System. CHF has undertaken extensive work on eHealth, particularly in relation to the PCEHR. Our submission draws on consultations with our membership, which includes organisations advocating for disease specific groups and networks, state and territory peak consumer organisations and individual consumers. CHF’s submission also draws on consultations undertaken through our Facilitating Consumer Input on the PCEHR Project, as well as previous submissions to consultations relating to the PCEHR. CHF also conducted an eHealth consultation in Feb 2012 as part of the Community Quality Use of Medicines and Medical Tests (CQUM/T) Project.
This is a review of literature and practice that relate to using patient experience and consumer evidence to drive improved health outcomes. The focus is on qualitative, narrative methods of inviting and analysing consumer experience data – put simply, personal stories.
Complementary Medicines: How well do consumers know their products?
Committee secretariats can the contribution of a consumer representative on a by supporting his or her involvement. This checklist, developed by the Consumers Health Forum of Australia (CHF) provides some useful tips. Although the checklist is not exhaustive, it provides some useful pointers.