Our Health, Our Community Project

2010 - 13

Medicare Locals

First Medicare Locals in NSW, ACT, QLD, TAS, SA and WA were announced by Minister Roxon on 6 June, followed by four in Victoria on 17 June. CHF welcomed these announcements that see primary healthcare reform begin to take shape.

The second and third tranche of Medicare Locals were announced by Minister Roxon on 4 November.

CHF has prepared Consumer Engagement and Participation in Medicare Locals: Consumers as strategic partners – addressing the ITA to assist potential Medicare Locals to think about how consumer participation can be integrated to add value in their governance and operation.

CHF is a member of The National Primary HealthCare Partnership. The National Primary HealthCare Partnership have developed a Medicare Locals Information Sheet for members.

Results of Consumer Consultation

A report on the results of the consumer consultation undertaken to inform this project is now available, Our Health, Our Community Project: Report on Consumer Consultation

Information Paper on the Project and Health Reform

CHF distributed an Information Paper to CHF members in January 2011 (updated after the Council of Australian Governments (COAG) meeting in February).  This paper gives background on the Project, Health Reform and contains links to information about the implementation of health reform in each State/Territory.

Broad Consultation

www.ourhealth.org.au gives consumers an opportunity to provide input into the development of the website that will help them find useful information and provide a place where they can share feedback, ideas and raise issues about their experience of healthcare.

Project Background

During the 2010 election campaign, the Minister for Health and Ageing announced funding over three years for CHF to train and support a network of 120 consumer representatives to contribute to the governance structures of the National Health and Hospitals Network (NHHN).

The Project involves four stages to build and sustain effective community engagement with health reform through health consumer activities consisting of:

  • Interactive Consumer Health Platform (www.ourhealth.org.au and telephone support)
  • Consumer communication and engagement strategy
  • Training and support of 120 health consumers to act as consumer representatives or community members of the governance structures of the NHHN
  • Ongoing support and engagement.

The Consumer Health Platform is principally a web based resource with telephone support that will:

  • Provide consumer access to information and links relating to managing their healthcare and navigating the health system as the health reform program is implemented
  • Provide an interactive resource that allows consumers to provide input on health reform through CHF and CHF trained, supported and networked consumer representatives
  • Provide an information, support, training and networking resource for consumer representatives.

On-line training modules reflecting the national course will provide refresher training for CHF trained consumer representatives and a training resource that will be available to consumer representatives more broadly.