Over the past two years, Australians have become acutely aware of the impact of changing health policies, requirements and advice have had on their daily lives as we have battled the Covid-19 pandemic. We have witnessed first-hand the stresses on the health and aged care systems, whether it’s the...
After a tenure of more than seven years at the helm of the Consumers Health Forum of Australia (CHF), current CEO Ms Leanne Wells has advised the Board of her wish to step down from the role. Ms Wells has led CHF since April 2015 during a time of great change and opportunity in healthcare, not...
The Consumers Health Forum of Australia (CHF) hosted an important webinar on Monday to coincide with the release of the latest Health Consumer Sentiment Survey , the largest health study of the general population in Australia. The survey is aimed at understanding the health system from a consumer...
CHF’s 2022 election platform The context for this election is like none previously experienced by most Australians. It comes at a time when an already straining health system, in need of fundamental reform and restructure, is grappling with a deadly pandemic that disproportionately affects the...
We are moving to a new stage in our response to COVID which demands changes not just from government and the health system, but more particularly from people and communities. COVID is likely to be circulating widely for some years. As we adjust to that reality increasingly people will work out...
A group of people holding balloons with thumbs up or thumbs down
For Patient and Health Consumer Advocates it’s a familiar and off-putting first thought when someone approaches us about joining a committee, attending a working group session, or speaking at an event to share our insight into health system reform and innovation from a very different and incredibly...
Why consumers and not patients? That’s the question I opened with in my presentation on Consumer-Centred Care and Consumer Leadership to the 3rd Asia Pacific Patients Congress this week. The consumer versus patient question is one we at the Consumers Health Forum have heard over the years, although...
The global COVID-19 pandemic took place in the context of another crisis – the upheaval of the news media landscape, writes Kerry McCallum, on behalf of the News and Media Research Centre at the University of Canberra. Technological, cultural and policy shifts mean big changes to the way ‘news’ as...
Lynda Condon, consumer advocate The CHF community was deeply saddened to hear of the passing recently of Lynda Condon. Lynda was a passionate consumer advocate, and the co-facilitator of the CHF Safety and Quality Special Interest Group. She was always kind and equally fierce in her determination...
If anything positive has come out of COVID-19 it is increased trust and respect in the community for science and the vital importance of access to and appropriate use of good data. With the speed of the introduction of digital innovations, including in health, there has been a noticeable and...

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